EMMA KINGSTON, MBA, PMP

Digital Marketing Professional

Web Department Manager, E-Commerce and Web Senior Project Manager

PMI-PMP Certified

Digital Marketing and Web Development Manager
25 years experience managing web development and e-commerce projects and teams.
Results-oriented, self-motivated, and collaborative
Customer satisfaction and built-in quality are always a priority

Currently in Phoenix, AZ USA.
Authorized to work in USA or EU
Open to remote opportunities or relocation

Download Resume as PDF

Skills

PEOPLE MANAGEMENT SKILLS

  • Team Management, Leadership, Organization, Negotiating, Problem Solving, Public Speaking, Adaptability, Collaborative Decision Making, Facilitating, Meeting Management
  • Intellectually curious with strong leadership, communication and problem-solving skills
  • Hiring, training, motivating, conducting performance reviews
  • Building partnerships and fostering collaborative relationships across the organization
  • Management of on-site and off-site team members including off-shore developers
  • Scrum master for daily standups
  • Member of the Agency Leadership team

PROJECT MANAGEMENT SKILLS

  • Project Management Methodology: Project Planning and Scheduling, Budgeting, Resource Management, Risk Management, Stakeholder Engagement, Team Management, Time Management, Quality Assurance
  • Project Management Tools: Teamwork PMIS, Jira, Confluence, MS Project PMIS, Trello, Basecamp, Slack, Asana, Harvest

TECHNICAL SKILLS

  • Web Development and E-Commerce: WordPress, Squarespace, HTML5, CSS3, CMS, Frontend development, Javascript, PHP, Woocommerce, Shopify
  • Graphic Design: Adobe Photoshop, Illustrator, Indesign, Acrobat, UI/UX, Responsive design
  • Local and Social: Local SEO, Schema, GMB Google My Business, SMM Social Media Marketing
  • Organic SEO: Google Ads and Analytics Certified, PPC Campaigns, on page and off page optimizations
  • Content and AI: Content Strategy, Copywriting and Content Marketing, AI interactions

Education

DEGREES AND CERTIFICATIONS

  • MBA – Global Economics: ABTU. Presidential Award
  • PMP & CAPM: PMI Project Management Institute
  • B.COMM – Bachelor’s Business Degree: UC Dublin, Ireland.

Experience

CAREER HISTORY

Web Manager, Phoenix AZ (2020-2023)

Managed and mentored the web development team – developers, designers, QA specialists, project managers
• Lead team-wide meetings, assign tasks and workloads to employees, and foster collaboration among teams
and across departments.
• Responsible for driving about 20 web builds per month from quote through launch
• Average of 40 open web builds at a time
• Grew average monthly revenue by 20% in 2022 to approx $100k per month.
• Month over month improvement in department profit from becoming manager in March 2022
• Developed new processes and procedures to decrease the average web build time by 34%
• High client satisfaction ratings for both myself and the department
• Responsible for promoting the web department through the Agency and to external sales teams

Owner, Phoenix, AZ (2008-2020)

As sole proprietor of a digital marketing and web development company, I managed both the technical and
support functions in the life cycle of web design projects and marketing strategies for my clients.
• Project management including project bid and client proposals, billing and bookkeeping, relationships with
external consultants, and scope management.
• Team management of a diverse team
• Created online presences for businesses through website and social media development
• (WordPress, Squarespace, Dreamweaver, Modx CMS, text editors)
• Online store development and management (Woocommerce and Shopify)
• Assisted startup companies with acquiring investment through business strategy consulting and pitch
preparation
• Branding and collateral design (Adobe suite – Photoshop, Illustrator, InDesign)
• Main focus was in the Healthcare industry.
• Websites were generally in the $3,000-$5,000 range
• Design included creating wireframes, designing for usability and responsiveness, while ensuring the design
stayed within project scope
• Managing multiple projects at once

• Sharp Incentives – Operations and Customer Service Manager (Phoenix, AZ)
• Elan Pharmaceuticals – Web Manager (Dublin, Ireland)
• Sun Microsystems – Internal Webmaster (Palo Alto, CA)
• Unisys Ltd – IT Consultant (London, England)
• Renaissance Contingency Services – Office Manager (Dublin, Ireland)

Let's get in touch!

Please give me a call or fill in the form below and I will contact you. I would love to hear about any opportunity you feel might be a fit!